There’s a lot riding on 2021. Leaders and organisations that prioritise action and adaptability will come out on top.

Togetherness is the secret sauce of company culture, and the pandemic has made finding the recipe even harder.

RTÉ’s growth in popularity and trustworthiness was squandered by an entirely avoidable crisis.

By confronting a major existential issue head on, transparent and open Airbnb earned employee and industry admiration.

Aryzta lumbers from crisis to crisis. Only a proactive communications strategy can save it from a never-ending negative news cycle.

Cancel culture and the civility of online discourse remained testy subjects in 2020. Will we ever be able to agree to disagree?